FIRST DAY: NOVEMBER 08, 2023
SECOND DAY: NOVEMBER 09, 2023
08 NOVEMBER 2023
10:00 - 10:15
Official opening
Analyses and objectives of Switzerland Tourism: Barbra Albrecht (Switzerland Tourism Management)
10:15 - 11:15
Human resources: what are the solutions to the current shortage?
- Martine Hofstädter (Researcher HES-SO Valais/Wallis)
- Marie Forestier (Vice-President of Hôtellerie Suisse)
- Steve Delasoie (Gastro Valais)
- Marie-Claude Frossard (Pôle Emploi)
11:15 - 12:15
Artificial intelligence and tourism - definitions and realities
- Ian Millar (Manager of Institute of Business Creativity and Senior Lecturer, EHL)
- Michalis Michael (Research Fellow GIHE)
- Dennis Bohle (Technical Director IA Booking.com)
- Jérôme de Nomazy (Faibrik, Annecy)
- Olivier Di Natale (General Media)
12:15 - 14:00
Lunch
14:00 - 14:45
Unlocking the potential of AI for tourism SMEs: insights from Europe-wide research
- Alesia Khlusevich (Master student HES-SO)
- Roland Schegg (Professor HES-SO Valais/Wallis)
- Florent Varanne (Senior PM and Transversal Innovation Lead, GIHE)
- Fabien Lopez (Director of Innovation at Deloitte Switzerland)
14:45 - 15:30
"Service recovery" in tourism in a world of multiple crises
HES-SO Valais students under the guidance of Emmanuel Fragnière, Prof. HES-SO Valais/Wallis
15:30 - 16:00
Break
16:00 - 17:00
Tourism and sustainable development
- Carlos Martin-Rios (Associate Professor, EHL)
- Guillaume Cromer (ID-Tourisme)
- Anouk Bonnemains (UNIL)
- Erik Swars (Head of International Affairs HEFP)
17:00 - 17:30
A life for tourism
Rémy Crégut (Director 2m2c)
17:30 - 19:00
Cocktail reception
09 NOVEMBER 2023
09:00 - 09:15
Challenges and issues affecting tourism in the Canton of Vaud
Michel Rochat (President of Vaud Tourisme)
09:15 - 09:30
Status of the federal tourism strategy
Eric Jakob, Ambassadeur (Ambassador, Head of the Directorate for Location Promotion)
09:30 - 09:45
Forum du Tourisme Suisses (FST): the importance of mobility
Lea Pirovino (Tourism Promotion Section, Seco)
09:45 - 10:00
Tourism in Evian-les-Bains
Josiane Lei (Mayor of Evian-les-Bains)
10:00 - 10:30
Montreux's commitment to tourism
Jean-Baptiste Piémontési (Municipal councillor Montreux)
10:30 - 10:45
The state of and outlook for tourism worldwide
Alessandra Priante (European Director of the World Tourism Organisation (UNWTO))
10:45 - 11:15
Break
11:15 - 12:15
Culinary Tourism, tourism of taste
- Andrea Conconi (Ticino Wine)
- Hanna Rychener Kistler (Stiftung KEDA)
- Caroline Duparc (Salines Suisses)
- Francesca Martini (Patrimoine culinaire suisse)
12:15 - 14:15
Lunch
14:15 - 15:15
Offer and training
- Leonie Liesch (graubündenVIVA)
- Michel Roux (Ernährungsforum Zürich)
- François Pythoud (ancien ambassadeur de Suisse auprès de la FAO)
15:15 - 15:45
Break
15:45 - 16:00
Time to eat!
Philippe Ligron
16:00 - 17:15
Structuring taste tourism
- Angela Reimann (Partner and project manager at discover.swiss)
- Anne-Sophie Fioretto (Institut Tourisme, Sierre)
- Casiano Luminati, Maria Agostina Avagnino & Valentina Zingari
17:15 - 18:00
Grands Sites de Goût aperitif
The afternoon sessions on Thursday 09 November are organised by the Grands Sites du Goût in collaboration with MITF.